Home 5 Project 5 USAID ZAM-Health

The USAID Zambia Accessible Markets for Health (ZAM-Health) is a five-year (2021-2026) Project that aims to reach priority populations by optimizing the role of the private sector (for-profit and non-profit entities) to sustainably deliver high-quality products, services, and information. ZAM-Health is implemented by John Snow Health (JSH) with partners John Snow Training and Research Institute Inc. (JSI), Media 365, PharmAccess and Mopani Hospitals.


  • Stimulate demand for products and services and increase the adoption of healthy behaviors
  • Expand the availability and accessibility of services through the private sector
  • Expand availability and accessibility of products through the private sector
  • Strengthen the enabling environment for private sector actors

Geographical Coverage:

Central, Copperbelt, Lusaka, Southern, and potentially North-western Province.

Our technical assistance to PS facilities focuses on:

  • Improving PS access to treatment guidelines, training, e-learning, and mentoring
  • Building Health Care Workers capacity to provide HIV, Family Planning (FP) and Mother, New-born and Child Health (MNCH) service delivery
  • Improving quality of service delivery through the introduction of an electronic Quality Improvement (QI) platform (SafeCare)
  • Creating demand and supporting the adoption of healthy behaviours through Social Behavior Change
  • Strengthening the linkages between PS facilities and public sector to enable clients to receive a full range of FP, MNCH, and HIV services
  • Strengthening associations to foster dialogue and collaboration between the PS and Ministry of Health (MOH)
  • Engaging the PS to report selected data to the national HMIS system
  • Providing tools and technical support to help PS facilities capture and use client data to guide business decisions as well as communicate their contribution to delivery of priority services to the public sector and the community.

Strengthening the financial literacy of PS facility owners’ and increase their access to financing.

Photo:  A Pharmacist educating a client on family planning at Bumi Pharmacy in Kitwe, Copperbelt Province, Zambia
Pthoto credit: Tsolofelo Miladzi for JSH


June 14, 2021 – June 13, 2026​