Administrative AssistantJohn Snow Health Zambia

LOCATION: Lusaka, Zambia

DURATION: Full-Time position

DEPARTMENT/UNIT: Corporate Office

REPORTS TO: JSH Executive Director

POSTING DATE: 11/02/2023

DEADLINE DATE: 11/13/2023



John Snow Health Limited (JSH) is a Zambian company committed to working with governments, non-governmental entities, the private sector, civil society, and communities to improve public health services. We offer a wide range of services to implement public health interventions that enhance individuals’ and communities’ health in Zambia and the region.

At JSH, we believe in inclusive growth. We ensure local communities, including marginalized groups, have access to responsive, client-centered, sustainable health systems.

Position Description 

JSH is looking for an intelligent, responsible, well-mannered and honesty Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities. The successful Admin Assistant should ensure the efficient and smooth day-to-day operation of our office.

Roles and Responsibilities 

  • Answer and direct phone calls
  • Organize and schedule appointments
  • Plan meetings and take detailed minutes
  • Write and distribute email, correspondence memos, letters, faxes and forms
  • Assist in the preparation of regularly scheduled reports
  • Develop and maintain a filing system
  • Update and maintain office policies and procedures
  • Order office supplies and research new deals and suppliers
  • Maintain contact lists
  • Book travel arrangements
  • Submit and reconcile expense reports
  • Provide general support to visitors
  • Act as the point of contact for internal and external clients
  • Liaise with executive and senior Administrative Assistants to handle requests and queries from senior managers


  • University degree with 3-years experience OR College diploma with 5-years experience;
  • Additional qualification in Office Management or Secretarial will be a plus.
  • Proven experience as an Administrative Assistant or Office Administrative Assistant or Virtual Assistant
  • Knowledge of office management systems and procedures
  • Working knowledge of office equipment, like printers, laminating and fax machines
  • Proficiency in MS Office (MS Excel, MS Word and MS PowerPoint, in particular)
  • Excellent time management skills and the ability to prioritize work
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • Strong organizational skills with the ability to multi-task
  • Clean driver’s license (Manual);

How to Apply?

To apply, kindly fill out the application form here.

Please note that you do not need to apply if you do not meet the minimum requirements. Only candidates selected for an interview will be contacted.

Closing Date: November 13, 2023.


JSH is an Equal Opportunity, Affirmative Action Employer committed to workplace diversity. We are committed to providing equal employment opportunities for all qualified applicants and employees without regard to age, race, color, national origin, ancestry, creed, religion, gender, disability, marital status, gender identity, sexual orientation, sexual preference, genetic information or political affiliation.